Resume

Multidisciplinary writer with experience spanning technical documentation, storytelling, and creative content development. Skilled communicator adept at shaping ideas and aligning messaging for diverse audiences from government agencies to community organizations. Known for bringing clarity and inventiveness to complex topics, effective research, team collaboration, and delivering strong project outcomes. I excel in roles that blend creativity, communication, and problem-solving, and and I bring clarity, imagination, and structure to every project—whether shaping a narrative, simplifying a complex process, or crafting messaging that resonates with diverse audiences. My work blends precision with creativity, and I thrive in roles where writing becomes a bridge between ideas and people.

Creative Highlights

Designed and built a full parade float for STAND—awarded 2nd Place in the Oneida Christmas Parade—handling theme, structure, and creative direction.
Wrote radio commercials, community articles, youth media, and digital content for prevention and public health campaigns.
Published poetry, photography, and articles across multiple outlets.
Developed engaging outreach programs for schools and communities under federal grant initiatives.

Work Experience

Technical Writer - STS, State of Tennessee

Maintained and researched software requests, processed data to domain leads while developing new requesting process. Developed and delivered updated training to State department specialists. Maintained, updated, and published Standard Product List.

Technical Editor – Governance, M&T Bank

Processed documentation backlog on governance of Cloud integration (Prisma, Azure, GCP). Created standard templates technical documentation. Trained contractors on the art of technical documentation.

Grant & Documentation Consultant

Researched and applied for grants for a local nonprofit organization. Managed and updated organizational documentation.

Business Process Analyst – Compliance, CKE

Mapped business processes. Served as project lead for California Consumer Privacy Act (CCPA) compliance. Audited PCI retention and usage.

Global Process Engineer – Deloitte

Documented IT Cloud/P2P process development for AWS and internal F5 implementation. Wrote run book and knowledge articles for F5 Global Access VPN Service. Authored Remote Access VPN guide. Created and analyzed alerts/tests and proposed improvements to reduce noise with Orion and Power BI.

Auditor & Tech Writer - Tennier Industries

Process improvement, documentation updates; edited government proposals. Conducted internal audits via interviews, document reviews, and document control. Introduced company social media presence. Trained employees on federal, state, and company workplace requirements.

Outreach Director - STAND

Wrote scripts, campaign messaging, articles, and youth-oriented content. Built digital presence, and co-created public-facing media.

Lead Technical Writer - Government CIO

Writer, editor, and documentation specialist across multiple organizations .

Global & Regulatory Affairs Coordinator - DeRoyal

Wrote and managed FDA product proposals. Compiled medical device specs for global regulations. Executed database restructuring and product ID projects.

Global Regulations PM –
Pall Corporation

Led Conflict Mineral Compliance efforts. Built global project team. Co-chaired Media Development Project: content creation and portal testing.

Team Leader -
U.S. Census Bureau

Trained, supervised, and coordinated field teams; created communication channels and community engagement strategies.

Fete, LLC -
Owner

Wedding and event planning service from vendor contracting and scheduling to first dance choreography.

Education

Emory University

Masters Certificate Creative Writing, current

Marguerite's Sewing School

Apparel Construction, current

University Of Maryland

B.A. Communication & Media Studies, 2025

PR ۰ Mass Media ۰ Technical Writing

University Of Tennessee, Knoxville

Environmental Studies, 2001

Richmond, The American University Of London, England

International Relations, 2000

Certifications

Brainshark
ISO 9001:2000 Lead Audit Certification
ISO 9001 Internal Auditor
Certified TEFL Instructor
Public Trust Clearance – VA Training
President’s Award for Literary Excellence
CADCA Academy Graduate 2018
IBM Rational DOORS Next Gen Requirements Management Levels 1 & 2
IBM Rational Quality Manager Quality Management Levels 1 & 2
IBM Rational Team Concert Configuration and Change Management Levels 1 & 2
VA Information Security Role-Based Training
VA Privacy and Information Security Awareness, Personnel Accountability System

Organizations

Society of Children’s Book Writers and Illustrators (SCBWI)

Women’s National Book Association Nashville (WNBA)

Green Hills Library Volunteer